Other Services

Videobloc CMS

Our Content Management System (CMS) - Videobloc - offers a suite of functions to make managing your site's content simple.

Products

The product packages that you sell are viewed, edited and created in this section of Videobloc.

Each product will have its own criteria when setting up, these are:

  • ID Number
  • Name of Product
  • Description of the Product
  • Price
  • Billing Period – Monthly or Yearly
  • Video – does the package require video?

Editing a product also allows you to add any GeoBlocking settings.

Pay Per View

The global pandemic of 2020 presented a new challenge for football. With no fans allowed in stadia, Stream Digital took the initiative and provided free home match video coverage to all of our clients' season ticket holders, as well as developing a Pay Per View system for would-be walk-up and away fans.

Pay Per View match passes are sold by the home club.

PPV

Gift Subscriptions

Users may wish to purchase a gift subscription; This can be a UK or international, monthly or yearly subscription. In the case of our football clubs, this can be purchased from the club TV Site under the packages section:

gift 1

Once the package has been selected they then enter their details, the details of the recipient, and the date that they want the gift to be emailed to the recipient.

The gift section on Videobloc allows you to view all gifts purchased and run a search on individuals. The search criteria are as follows:

  • ID Number
  • From Email Address
  • To Email Address
  • To Name
  • Send Date
  • Expiry Date
  • Actions – allows you to edit any details

When a gift has been purchased and the date to send has arrived, we will send the recipient an email with a gift code that can be redeemed on the site.

gift 2

Clicking on the 'edit' button in the search section will show details of the gift purchased. This will also show the gift code and if it has been redeemed. You can also resend the email from this section.

If someone purchases an International subscription but has a UK IP address, the system will not allow the code to be redeemed until they are overseas with an overseas IP address.

gift 3

Reports

The reports section of Videobloc gives you a full breakdown on the current number of subscribers that are live on your system. This broken down into four sections for the purpose of this club’s needs. The four sections show:

  • Total Number of Subscribers
  • Total Number of UK Subscribers
  • Total Number of International Subscribers
  • Total Number of Staff Accounts

These reports can be exported to downloadable .CSV file including the following data:

  • User ID
  • User name
  • Full name
  • Gender
  • Date of Birth
  • Email Address
  • Home Address
  • Postcode
  • Country of Origin
  • Telephone/Mobile Number
  • Subscription Package Purchased
  • Last Paid Date
  • Next Paid Date
  • Marketing Preferences

Payment Gateways

Subscriptions and purchases are handled through payment gateways. Our main provider is Stripe, but we've used Worldpay and PayPal too.

Static Content

The static content section of Videobloc is where you'll be able to change the parts of your site that aren't dynamically loaded. We typically see this used for terms & conditions, cookie notice, privacy policy and FAQ pages.

Firewall

Admins can use the Videobloc system to blacklist certain IP addresses.

Support

Technical / customer support is supplied by Stream Digital from our Livingston office via email & telephone, available Monday - Friday 09:00 - 17:00 GMT.

In addition, we provide live event day support for customers and technical support for each of our clients.

Good Working Partnerships are Hard to Find

We have strived over the last ten years to do the very best for all our clients and partners and are still working with all of them. We have never lost a client during that time.

We have always tried to deliver new and interesting ideas in the work we do. We have built up close working relationships and hope to continue these into the future.

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